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Job Requirements of Customer Service Representative:
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Employment Type:
Full-Time
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Location:
Tucson, AZ (Onsite)
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Customer Service Representative
Staff Experts, LLC is a highly specialized full-service Staffing & Recruiting Firm. We specialize in staffing in the areas of Engineering, Construction Management, Manufacturing, Information Technology, Aerospace & Defense, Administrative-Accounting-Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics.
Staff Experts, LLC is currently seeking to fill Customer Service Representative positions.
If you are interested, please email us your resume and call
Description:
- Follow all clients mandates and provide excellent customer service to customers.
- Resolve customer issues, complaints, and concerns utilizing active listening skills, professionalism, and a high level of emotional intelligence
- Accurately notate, complete, and file notes from the workday. Use an intense level of discretion while working with confidential customer information
- Work with Customer Service Management and senior leadership to stay updated on products and service knowledge and compliance policies.
Requirements:
- 1-2 years of customer service experience, preferably in a call center environment or retail
- Timely and dependable; You possess a reputation as always being on time and prepared
- Technologically savvy - You are comfortable working with new apps, software and Microsoft office products.
- Confidence in your ability to overcome challenges and achieve personal and professional goals.
- Excellent communication and interpersonal skills.
- Professional appearance and conduct.
- Must be comfortable working in a fast-paced, high energy environment where creativity, proactivity, and teamwork are essential.
Benefits:
- On-the-job training
- Professional development assistance
Shift:
- Day shift & Night Shift
- Must be able to work a rotating shift schedule. Some weeks you will work a day shift and other weeks a night shift.
- Shifts are 12-hour days. Day shift is from 6:00AM to 6:00PM and Night shift is from 6:00PM to 6:00AM.
Staff Experts, LLC is an Equal Opportunity Employer.
Contact Information:
Staff Experts, LLC (Tucson Branch)
1611 W Ina Road
Tucson, AZ 85704
www.staffexpertsinc.com